Full service offering...
In a command room or similar environment, continuing availability is the measure of the installed system's success. Harp offers a full support programme to ensure that mission-crtitical centres remain fully operational, with engineers located both in the North and South of the UK to provide timely support as required.
- Next day on-site call out.
- All spare parts (down to board level) always in stock.
- Full module replacements.
- Swappable units for items needing off-site repair.
- Documentation for all system parts.
- 24-hour telephone support.
- Preventative maintenance programs.
